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Support
Need a hand? Here's how to get help quickly.
Common questions
Many answers are on our FAQ page — the free Basic tier, billing, cancellation, and what the Service does.
Account & billing
You can manage your subscription and cancellation from your Account page. The free Basic tier needs no payment and never expires.
Still need help?
Email us at help@lotolens.com with your account email and a description of the problem, and we'll get back to you within 2 business days.
Found a bug? Please use Report an Issue.
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